Enable remote teams to sell and service customers with OpenText Extended ECM for Microsoft Dynamics 365
Wednesday, June 17, 2020 at 11:00 a.m. ET
Although most physical support centers are closed for the foreseeable future, remote sales and support staff are in such high demand that businesses cannot hire them fast enough to support the flood of incoming customer calls.
These remote sales and support teams need to be fully equipped to resolve complex customer issues and close deals without needing to search for content in file servers, shared drives or multiple business applications. This session focuses on users who have deployed Microsoft Dynamics 365.
Discover how OpenText Extended ECM for Microsoft Dynamics 365 gives your virtual staff insight into all relevant customer content, no matter where it resides, so they can keep selling and keep customers satisfied.
Register for this webinar to learn more about OpenText Extended ECM for Microsoft Dynamics 365, including how to:
- Serve customers by enabling your customer service teams, call center agents, dispatchers and field service agents to access full client content
- Accelerate sales cycles and drive productivity and collaboration by connecting key content to the Microsoft Dynamics business process flows
- Maintain control over your enterprise information