Customers expect more from their banks and this event is all about understanding customer needs and how banks can overcome disruption.
A strong brand recognizes digital channels, easy engagement, personalized content, and proactive recommendations as key priorities in the customer engagement strategy.
Banks who stand out from the competition align business objectives, technology and end-to-end modern customer experiences.
Keynote: Rethink Experiences for Retail Banking
Session: How banks can boost conversion rates with OpenText™ and Google™
Session: Set the right tone with a seamless customer onboarding