Listen to your customers with OpenText Voice of the Customer (VoC) applications
Capturing and analyzing the Voice of the Customer (VoC) is top of mind for many executives across multiple organizations. With OpenText Qfiniti and OpenText Explore you can capture, listen and sample your customer base by leveraging analytics to evaluate a rich source of customer feedback. Join this webinar as we discuss how you can proactively adjust your business to increase:
- Customer satisfaction scores
- Net Promoter Scores
- Customer loyalty
- Sales and marketing effectiveness
Date: Tuesday, November 12, 2019 at 11:00 a.m. EST