Introducing OpenText Qfiniti for Amazon Connect, the new SaaS offering for Qfiniti WFO. As a Workforce Optimization solution for Amazon Connect, OpenText Qfiniti, an Amazon partner, captures experiences in the contact center to drive customer and employee engagement. Qfiniti is a modular suite that includes tools to optimize quality monitoring, interaction recording, coaching and eLearning, performance management and surveying.
Join Brandon Rowe, Qfiniti on February 5th on this webinar to learn about how Qfiniti, integrates seamlessly with the Amazon Connect cloud-based contact center and look into the power of our combined solutions.
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