October 10, 2023 | 2:00 PM - 5:00 PM
Venue: The Venetian Resort, Las Vegas
We're delighted to host you, our members, at our inaugural CAB meeting. You will gain insights, discuss business and roadmap strategies, and share customer experiences that have a lasting impact on your business. Topics include:
- AI and analytics, including generative AI in digital experience to automate and streamline processes and optimize business outcomes
- Trends in communication, web, and voice experiences and what your organization is facing
- Total Experience strategy that connects the employee experience with customer experience to deliver superior customer journeys​