Next Meeting: June 10, 2024 | 9:00 am PT | 12:00 pm ET

The CCM User Groups are engaging 90-min sessions where a tight knit CCM community of products experts and practitioners gathers to:

  • Gain new knowledge of OpenText Exstream and how to make the most of the technology
  • Share experience and best practices with other customers and partners
  • Stay up to date on product innovation and new releases
  • Provide feedback to the Exstream experts
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We look forward to meeting with you!

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Heather Oliver,
Senior Product Marketing Senior Manager

Heather Oliver has been in Enterprise Software marketing since 2005. Upon the OpenText acquisition of HP Exstream, Heather joined the OpenText Global Partner Program team and started building relations with our OpenText partners, and concentrated on securing partner sponsorships for OpenText Worlds. In June 2021, Heather joined the Customer Experience Product Marketing Team focusing on Customer Communication Management.

Randy Sparks,
Product Management Director

Randy Sparks is the Global Director of Product Management at OpenText, responsible for the Communications portfolio. He has 25 years of experience in  Enterprise solutions, focusing on Customer Communications Management. Prior to joining OpenText, Randy was Enterprise Solutions Sales at Lexmark. Randy is based in Lexington, Kentucky.

Magali Germain,
Customer Engagement Programs

With 20 years of B2B marketing experience, Magali is a specialist in customer experience. She previously worked at HP and Quadient, where she was responsible for EMEA marketing. She has supported the Digital Experience Product Marketing team at OpenText, before joining the Customer Marketing team. She lives with her 2 children in Switzerland and enjoys outdoor activities.
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